Registration Support

Follow these steps to setup your online HGREC account:

1. Launch our HGREC online recreation portal
2. Click "Signup" above the Login box.
   Please note: the first member created on any new account will be assigned as the primary contact for the account. Please add an adult client first, and then add additional family members on the "My Info" page in step 4.
3. Add the requested account details and click "Submit". Your login will be the email address you provided when you created your account.
4. At this point, you will be logged into your online recreation account and can add or edit your account information. You will be sent an email with a one-time temporary password for the next time you log in to your account. When you use your temporary password, you will be prompted to create a new password. Password must be at least 10 characters long, contain one uppercase letter, 1 number, and cannot contain a sequence (i.e. 123456 or 123abc).
5. Once logged in, you will land on the "My Info" page. Here, you can verify or edit your contact information, including mailing and email addresses, add credit card information, and add family members to your account.
   Note: If adding family members to your account, all members of a family account will share the login and password of the primary account holder. When adding family members to your profile, all family members must have an email address, phone number, and mailing address listed. This can be the same as the primary contacts (e.g. parents) email.
6. Within the "Schedules" section of the site, you will be able to view and register for all available activities in our community.